To ensure optimal use of the keyboard, please download the MasterPlus+ software from https://masterplus.coolermaster.com/ and update the latest firmware.
NOTE: To fully update the CK721 firmware to the latest version, please make sure to update your CK721 in WIRELESS mode (2.4 GHz mode) first and then complete the full update in WIRED mode.
Make sure the dongle is plugged into the PC, and the CK721 is connected in 2.4 GHz mode successfully.
Open the MasterPlus+ software, it will automatically read the current firmware version of the CK721 and pop out to tell you to update the firmware.
Press “Install” to update the firmware.
When the firmware update window pops out, click “OK” or press Enter key to start the CK721 Wireless firmware update.
Starting the CK721 firmware update process, make sure USB cable is unplugged and toggle the switch on the side of the CK721 from 2.4 GHz mode to WIRED mode, and switch back to 2.4 GHz mode.
After switching back to 2.4 GHz mode, the CK721 will start to update the CK721 firmware automatically.
When the CK721 wireless firmware is updated, it will show the following window to start the dongle firmware update automatically.
After both the CK721 and dongle firmware are updated, you can confirm the firmware version has been updated.
Press “OK” to exit wireless firmware update process and switch the CK721 to WIRED mode to fully update the keyboard.
To fully update the keyboard, please switch the CK721 to WIRED mode with removing the dongle, plugging in the USB cable, and switching the side button to WIRED mode.
Open the Cooler Master MasterPlus+ software, it will automatically read the current firmware version of the device and pop out to tell you to update the firmware.
Press “Install” to update the firmware.
When the firmware update window pops out, click “OK” or press Enter key to start the update.
After CK721 firmware are updated, you can confirm the wired firmware version has been updated. Now the CK721 firmware update is fully completed and your CK721 is ready for normal use.
Open the MasterPlus+ software, it will automatically read the current firmware version of the CK721 and pop out to tell you to update the firmware.
Press “Install” to update the firmware.
When the firmware update window pops out, click “OK” or press Enter key to start the CK721 Wireless update.
Starting CK721 wireless firmware update process.
When the CK721 wireless firmware is updated, it will start the dongle firmware update process and update automatically.
After both the CK721 and dongle firmware are updated, you can confirm the firmware version has been updated.
Press “OK” to exit wireless firmware update process and switch the CK721 to WIRED mode to fully update the keyboard.
To fully update the keyboard, please switch the CK721 to WIRED mode with removing the dongle, plugging in the USB cable, and switching the side button to WIRED mode.
Open the Cooler Master MasterPlus+ software, it will automatically read the current firmware version of the device and pop out to tell you to update the firmware.
Press “Install” to update the firmware.
When the firmware update window pops out, click “OK” or press Enter key to start the update.
After CK721 firmware are updated, you can confirm the wired firmware version has been updated. Now the CK721 firmware update is fully completed and your CK721 is ready for normal use.