Device lost connection to dongle after firmware update

If the MM731 lost connection after firmware update, please check the following troubleshooting suggestion:

  • Unplug and re-plug dongle to the PC, and connect the MM731 under 2.4GHz mode again.
  • Repair the MM731 by the steps found here.
  • Double check if the MM731 has been updated to the latest version completely.

These steps may resolve the issue, if not, please contact here [email protected] for more help.