Connectivity Troubleshooting in 2.4 GHz Mode

If you’re having connecting issues listed as below under 2.4 GHz mode, here are some troubleshooting suggestions:

ISSUES	REASONS
Connection Drops	MM731 under Low Battery Level
MM731 is Laggy	MM731 subjects to RF interference from other sourcese, such as other wireless devices, mobile phones, and so on.
Delay when using the MM731	MM731 with old Firmware Version.
MM731 Doesn't Connect At All	Potential hardware issue (MM731, batteries, or dongle)

Further Troubleshooting MM731 connection:

Update to the latest firmware version via MasterPlus+ software. For detailed instruction, click here.
Make sure to move the dongle closer to the MM731, and connected directly to the PC.
Keep other wireless devices away from the MM731 or dongle to avoid RF interference.
Relocate the Dongle from the back of the PC to a front port for better connection.
Repair the MM731 by the steps found here.

For more help, please contact here [email protected] for more help.

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