If you’re having connecting issues listed as below, here are some troubleshooting suggestions:
|Connection Drops||MM311 Under Low Battery Level|
|MM311 is Laggy||MM311 Subjects to RF Interference from other sources, such as other wireless devices, mobile phones, and so on.|
|Delay when using the MM311||MM311 with old Firmware Version.|
|MM311 cannot be connected at all||Potential hardware issue
(Mouse, Battery, or Dongle)
For more help, please contact [email protected] for more help.